Privacy Policy

1. Introduction

OM Physical Therapy (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect non-medical information when you visit our website (omphysicaltherapy.com) or interact with us online.

For information about how we protect health-related data (Protected Health Information or “PHI”), please refer to our HIPAA Notice of Privacy Practices.

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2. Information We Collect

We may collect the following types of information:

A. Personal Information (Voluntarily Submitted)

• Name

• Email address

• Phone number

• Any information submitted through contact forms or appointment-request forms

B. Automatically Collected Data

• IP address (may be anonymized)

• Browser type, device information

• Pages visited and usage patterns

• Cookies and tracking data

C. Third-Party Tools
We may use:

• Google Analytics (GA4) for anonymous traffic and usage statistics

• Google Maps for location display (if embedded)

• Form submission tools or hosting providers

We do not collect PHI through the public website unless you voluntarily enter it into a form.

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3. How We Use Your Information

We may use the collected information to:

• Respond to your inquiries and schedule appointments

• Communicate regarding your requests or services

• Improve website functionality, performance, and user experience

• Maintain website security and prevent misuse

• Generate analytics and summary statistics (non-identifiable)

We do not use website data for advertising or sell your information.

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4. Cookies and Tracking Technologies

We use cookies to:

• Analyze website traffic (via Google Analytics)

• Improve performance and user experience

• Remember certain user preferences

You can disable cookies through your browser settings or our cookie banner.

Do Not Track:
Our website does not respond to browser “Do Not Track” signals, but you may control tracking by adjusting cookie settings.

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5. Sharing and Disclosure

We do not sell or rent your personal data. We may share limited information with:

• Service providers such as hosting companies or analytics tools (bound by confidentiality agreements)

• Legal authorities if required by law or to protect our rights

Your data is never shared with advertisers.

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6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request deletion of non-HIPAA information

• Opt-out of email communications (via unsubscribe link)

• Disable cookies through your browser or cookie banner

To exercise these rights, please contact us at the email below.

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7. Data Retention

We retain non-medical data only for as long as necessary to:

• Fulfill the purposes described in this policy

• Meet legal, taxation, or accounting requirements

If you request deletion, we will remove your non-medical data unless legally prohibited.

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8. Security

We implement industry-standard safeguards, including:

• SSL encryption

• Secure servers and firewalls

• Limited access to personal data

However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute protection.

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9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors. If you believe information has been submitted by a child, contact us to request removal.

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10. No Medical Advice

Content on this website is for informational purposes only and should not be considered medical advice. Please consult a licensed provider for personal medical decisions.

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11. Contact Us

For privacy-related questions or requests:

Email: info@omphysicaltherapy.com
Phone: (718) 484-9393
Address: 2098 Rockaway Parkway, Brooklyn, NY 11236